Shipping & Delivery

Tracking details and shipment updates are automatically sent to your email once your order ships. Need help? Contact us anytime at hello@konhill.com.

Processing time: 1–3 business days

$4.99 flat shipping or Free shipping on orders over $50

⚠️

Shipping could take longer than expected due to customs or courier delays. A full refund will be issued if tracking does not show "Delivered" within 30 days of shipment.

Estimated Delivery Time

Delivery estimates may vary slightly depending on destination, carrier conditions, and local customs processing.

North America +

Location

Estimated Delivery

United States & Canada

7–12 business days

Europe +

Location

Estimated Delivery

Austria

5–10 business days

Belgium

5–10 business days

France

5–10 business days

Germany

5–10 business days

Italy

5–10 business days

Spain

5–10 business days

United Kingdom

5–8 business days

Oceania +

Location

Estimated Delivery

Australia

5–10 business days

New Zealand

5–12 business days

Shipping Accuracy

Please ensure your shipping address, apartment number, phone number, and email address are entered correctly during checkout.

Incorrect or incomplete information may result in shipping delays or failed delivery attempts.

Order Changes

Need to update your shipping details? Contact hello@konhill.com immediately with your order number.

Shipping information can only be updated before shipment.

Tracking Updates

Once your order has shipped, you will receive an email with tracking information. You can also log in to your KONHILL account to check your order status.