Refund policy

Returns

We want you to love every piece. If something isn’t right, returning it is quick and simple.

Policy Overview

Return Window
You may request a return within 30 days of delivery.
Item Condition
Items must be unworn, unwashed, and in original packaging with tags attached.
Refund Policy
We do not offer direct exchanges. We recommend placing a new order after your return is approved for a faster replacement experience.
Final Sale
Final sale items and free gifts are not eligible for return.
Bundles
Bundle promotions may be returned, with pricing adjusted to original non-discounted values.
Return Shipping
Only use the return address provided by our support team.
Wrong Item
Contact hello@konhill.com immediately for assistance.

Refund Processing

Refund Timing

PayPal: 3 business days
Credit Card: 7–14 business days

Processing

Refunds are issued within 3 business days after inspection.

/* ===== SAFE CONTAINER (关键修复点) ===== */ .konhill-return{ width: 100%; max-width: 1200px; margin: 0 auto; padding: 20px 20px; box-sizing: border-box; } /* HERO */ .konhill-return .hero{ text-align: center; margin-bottom: 50px; } .konhill-return .hero h1{ font-size: 36px; font-weight: 500; margin-bottom: 10px; } .konhill-return .hero p{ font-size: 15px; opacity: 0.75; max-width: 520px; margin: 0 auto; } /* SECTION */ .konhill-return .section{ margin-bottom: 50px; } .konhill-return .section h2{ font-size: 14px; letter-spacing: 1.5px; text-transform: uppercase; font-weight: 500; margin-bottom: 20px; opacity: 0.8; } /* LIST */ .konhill-return .list{ border-top: 1px solid rgba(0,0,0,0.08); } .konhill-return .item{ display: flex; justify-content: space-between; gap: 30px; padding: 18px 0; border-bottom: 1px solid rgba(0,0,0,0.08); } .konhill-return .item:hover{ opacity: 0.75; } .konhill-return .title{ width: 180px; font-size: 14px; font-weight: 500; } .konhill-return .desc{ flex: 1; font-size: 14px; opacity: 0.85; } /* TWO COLUMN */ .konhill-return .columns{ display: grid; grid-template-columns: 1fr 1fr; gap: 40px; border-top: 1px solid rgba(0,0,0,0.08); padding-top: 25px; } .konhill-return .col h3{ font-size: 15px; font-weight: 500; margin-bottom: 10px; } .konhill-return .col p{ font-size: 14px; opacity: 0.85; margin: 6px 0; } /* FOOTER */ .konhill-return .footer{ text-align: center; border-top: 1px solid rgba(0,0,0,0.08); padding-top: 30px; font-size: 14px; opacity: 0.8; } /* LINK ONLY INSIDE COMPONENT (关键修复) */ .konhill-return a{ color: inherit; text-decoration: underline; } /* MOBILE */ @media (max-width: 768px){ .konhill-return{ padding: 40px 16px; } .konhill-return .hero h1{ font-size: 28px; } .konhill-return .item{ flex-direction: column; gap: 6px; } .konhill-return .title{ width: auto; } .konhill-return .columns{ grid-template-columns: 1fr; } }