Returns
We want you to love every piece. If something isn’t right, returning it is quick and simple.
Policy Overview
Return Window
You may request a return within 30 days of delivery.
Item Condition
Items must be unworn, unwashed, and in original packaging with tags attached.
Refund Policy
We do not offer direct exchanges. We recommend placing a new order after your return is approved for a faster replacement experience.
Final Sale
Final sale items and free gifts are not eligible for return.
Bundles
Bundle promotions may be returned, with pricing adjusted to original non-discounted values.
Return Shipping
Only use the return address provided by our support team.
Wrong Item
Contact hello@konhill.com immediately for assistance.
Refund Processing
Refund Timing
PayPal: 3 business days
Credit Card: 7–14 business days
Processing
Refunds are issued within 3 business days after inspection.